Revenue Management and Digital Decision Making (DDM)

A revenue manager (that is obviously responsible of Revenue Management) in an hotel or short-term rental company is a professional dedicated to optimizing the financial performance of hotel services or rental properties. They develop and implement pricing strategies to maximize revenue and occupancy rates by analyzing data, market trends, and forecasting demand. Their responsibilities include…

User and Device Agency

The Varieties of Agency in Human–Smart Device Relationships: The Four Agency Profiles

As the interest of intelligent/smart devices in growing in society, this paper explores the concept of agency in human-smart device relationships, focusing on two key aspects: The study introduces four agency profiles that characterize different types of human-smart device relationships: Figure below presents an intuitive idea of the research: The researcher is validated by conducting…

Understanding Users’ Experiences of Interaction with Smart Devices: A Socio-Technical Perspective

Human-computer interaction (HCI) is a multidisciplinary field that explores the interaction between humans and computers, emphasizing especially the design and use of computer technology. Within this domain, the notion of sense of agency, usually defined as the users perceiving their actions as influencing the system, is of crucial importance. Another central notion is that of…

User and Device Agency

Agency in Human-Smart Device Relationships: An Exploratory Study

Can User of IoT technology be more then “just user”? How do they relate to technology? Abstract: With technology in reach of everyone and the technology sector in ascendance, it is central to investigate the relationship people have with their devices. We use the concept of agency to capture aspects of user’s sense of mastery…